PeakOps helps restaurants catch the issues that cause bad reviews, before guests complain, by turning guest feedback and employee signals into three simple daily actions per store.
No apps. No logins.
Managers spend 2 minutes a day fixing problems early instead of reacting after damage is done.
Instantly see what guests are saying across your locations. Get a personalized report with top 3 improvement opportunities. No signup required.
Every 1-star review usually started days earlier as a small, fixable issue:
The problem isn't effort — it's timing.
By the time a bad review shows up:
Most operators don't lack data. They lack early warning.
PeakOps analyzes daily guest reviews and employee pulse surveys to spot the early patterns behind negative feedback.
It turns those signals into three simple daily actions for each store — the small fixes that prevent bad experiences from repeating.
Instead of reacting to reviews, you prevent them.
PeakOps scans guest reviews daily and tracks sentiment trends, themes, and early warning signs.
Each store gets the three highest-impact actions that will reduce review risk today.
Managers complete quick checks that stop small issues from becoming public complaints.
Reviews become outcomes — not surprises.
"Cleanliness check: front counter mentioned twice yesterday"
"Restroom walkthrough after negative sentiment trend"
"Follow up on recurring speed complaint from lunch shift"
Each action:
Managers stop guessing. They just fix what matters.
This is reputation management — upstream.
Operators typically see:
Better reviews don't come from replies. They come from better shifts.
Give PeakOps 30 days.
You'll see which issues were headed for 1-star reviews - and fix them before guests post.
